Serving You Since 1937
Loy Instrument, Inc. was established in 1937 as a privately-owned organization serving the process control market. Our hands-on approach proved to be what our customers wanted back then, as well as today. Since that early beginning Loy has strived to understand the customer’s processes in order to recommend the best solution. A combined 500+ years of in-house process control/combustion experience gives our customers the benefit of working with a company that has been there, and done that. Loy knows and understands the engineering, processes, product quality, and service concerns of our customers.
That’s who we are!
From design assistance required by the largest heat treating customer to the single loop process control, Loy Instrument, Inc. stands ahead of its competition with a regional network of experienced sales engineers and service technicians based in the field–where you need them, when you need them. These highly-skilled professionals are some of the most knowledgeable and experienced in the process control/industrial combustion industry. Loyal customer support and recognition of our application expertise has defined Loy Instrument, Inc. as best in class.
Regional Presence
Loy Instrument, Inc. operates regionally with an insightful understanding of our unique and diverse customer base. We take pride in the fact that our number one goal is to meet or exceed our customer’s expectations. That’s why our entire organization is committed to do whatever it takes whenever our customers call. 100% customer satisfaction is the only choice. There is no alternative.
Loy Instrument, Inc. Trusted Since 1937, Stronger with Relevant Solutions
Since 1937, Loy Instrument, Inc. has supported industrial customers with trusted expertise in process control, combustion, automation, and calibration services. Today, Loy is proud to be part of Relevant Solutions, a family of Relevant companies focused on delivering practical, technically sound solutions for process industries.
As a Relevant Solutions company, Loy continues to provide the hands-on service, field experience, and application knowledge customers have relied on for generations. This legacy is now strengthened by expanded resources across instrumentation, combustion systems, automation, engineered solutions, and industrial service support.
Together, Loy Instrument and Relevant Solutions help customers improve uptime, safety, product quality, and long-term equipment performance. With deep regional experience and the support of a broader technical network, Loy remains committed to delivering dependable process control solutions for manufacturers, facilities, and industrial operations.
Our Loy Instrument, Inc. Headquarters
The Loy Instrument Timeline
1937
Former Honeywell service man, Otto Kassatz, started the company.
1954
Paul Loy, an employee of Mr. Kassatz, purchased the company and named it Loy Instrument.
1957
Loy Instrument facility at 2111 North Kitley Ave was built in Indianapolis, IN.
1975
Paul Loy sold the company to Ralph Litz and Eli Harnoy.
1983
Ralph Litz sold his shares to Wayne Mizer, Tim Sanders, and Kenny Smith.
1995
Kenny Smith sold his shares of the company.
1997
Eli Harnoy retired and sold his controlling interest to Wayne Mizer and Tim Sanders.
1997
Loy Instrument Fort Wayne, IN was opened.
1999
Loy Instrument Toledo, OH was opened.
2000
Wayne Mizer retired and Tim Sanders became sole owner.
2001
Loy Instrument moved to 8455 East 30th Street, Indianapolis, IN.
2002
Loy Instrument Cleveland, OH was opened.
2005
A 6,000 sq. ft. fabrication shop was constructed.
2007
Mark Phillips and Ken Bradway became partners.
2007
Mark Phillips as President & Ken Bradway as Executive Vice President of Engineering
2007
Tim Sanders became Chief Executive Officer (CEO) and Chief Financial Officer (CFO).
2008
Loy Instrument partnered with Cleveland Electric Labs (CEL) and took over the CEL service group, expanding service in northern Ohio.
2012
Loy Instrument purchased B&B Instrument, expanding services in northern Indiana and Ohio.
2013
Jeff Burger became a partner and Vice President of Sales – Northern Ohio.
2015
Toledo, OH operations were consolidated into Fort Wayne, IN and Cleveland, OH.
2015
Brian Dailey became a partner and project manager.
2017
The Fort Wayne facility was torn down and replaced with a new state-of-the-art office on the same property.
2018
Tim Sanders and Mark Phillips retired.
2018
Ken Bradway became owner and President.
2018
Jeff Burger became Vice President of Sales & Marketing
2018
Brian Dailey became Vice President of Engineering
2019
Loy Instrument Cincinnati, OH was opened.
2020
KromAmericas was launched as the Honeywell Thermal Solutions / Kromschröder Master Distributor for the United States, Mexico, and Canada.